Returns & Refunds policy

Thank you for shopping with us! If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• You have [30] days from the date of delivery to return an item.

• To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In the original packaging

  • Accompanied by the receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable software products or digital goods

• Personal care items (e.g., skincare, hygiene products)

• Final sale or clearance items (if applicable)

• goods made to your specifications or clearly personalized.

Return Process

1. Email us at [linkme@liviti.com] with your order number and reason for return.

2. Once approved, you’ll receive return instructions and a shipping address.

3. Ship the item back to us. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

• Once we receive and inspect your return, we will notify you via email.

• If approved, your refund will be processed to your original payment method within [5–10 business days].

• Shipping charges are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at [linkme@liviti.com] with photos and a description of the issue.

Late or Missing Refunds

If you haven’t received a refund:

• First, check your bank account again.

• Then contact your credit card company or bank; it may take some time before your refund is officially posted.

• If you’ve done all of this and still have not received your refund, please contact us at [your email].

Contact Us

If you have any questions about our return policy, please contact us at:
📧 linkme@liviti.com
📞 (754)702-7478